“When we embarked on our journey of a major renovation, we had 3 key criteria that were important to us.
- Trust – Working with a brand, a business owner, and a team of real people we could trust was the most important aspect of engaging with a building partner to build our family home.
- Easy to deal with – as equally as important as designs, contracts and deadlines, is the journey itself. From the first meeting to discuss conceptual design ideas, through all the ensuing site meetings, to the final handover, including the after sale service, the AHI team were always readily contactable and provided a very inclusive experience.
- Quality – this does not only pertain to the importance of the quality of the finished product and the selected materials used, which goes without saying, but quality extends to the Supervisor, the tradesmen, and the support team in the office, who all delivered a superior Customer Experience.
Thank you Ross, David, Steve, Tania and Heather for all you did for us. Our girls are thrilled to be in their new rooms, and we are delighted to have the family home we always dreamed of.”
Mark & Sally